Informations for customers

We take pride in the quality or our LOKAHI boards/products and Accessory lines. All of our LOKAHI products are warranted against defects in materials and workmanship for a period of 1 year from date of purchase.

LOKAHI will repair or replace with like merchandise any product that proves defective, upon inspection by our technical staff, for a period of 1 year from date of purchase. This warranty commitment does not cover any other claim conditions such as :

  • Damage or defects caused by impact with any material or object including a (PADDLE).
  • Damage or defects caused by, collisions, abuse, misuse or accidental damage.
  • Damage or defects caused by transport, loading, unloading, dropping, out of water handling or similar.
  • Damage or defects caused by exposure to temperatures over 40 and under 0 degrees Celsius.
  • Damage or defects caused by nature, such as earthquake, fires etc.
  • Damage or defects caused by alterations or modifications.
  • Damage or defects caused by repairs.
  • Damage or defects caused by usage of the board after a claim is reported.
  • Damage or defects caused by storage of the board in closed, damp conditions.
  • Damage or defects caused by riding in shallow water: as shallow as 1m deep.
  • Damage or defect caused by big waves or shorebreaks.

Cleaning / Maintenance / Storage

  • Rinse with soft water every time you use the board.
  • Do not store your board in a car parked in high temperature environment.
  • Bright color will fade when subjected to prolonged sunlight exposure (This is not covered under warranty). To protect your board from ultraviolet rays of sunlight, store your Lokahi board in a board bag when not in use.
  • Clean only with soap and water.


  • Stand Up Paddle are extreme sports. As such, there is potential of serious injury or death. Only strong swimmers over the age of 12 years should participate.
  • Use of a PDF and head protection is required. You should consult your physician regarding your physical condition before these or any other strenuous sport.
  • If you are not willing to accept these risks, do not ride a SUP.

Please contact us at any time with questions regarding any of our product



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From 9:00am to 6:00pm
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