WARRANTYInformations for customers
We take pride in the quality or our LOKAHI boards/products and Accessory lines. All of our LOKAHI products are warranted against defects in materials and workmanship for a period of 1 year from date of purchase.
LOKAHI will repair or replace with like merchandise any product that proves defective, upon inspection by our technical staff, for a period of 1 year from date of purchase. This warranty commitment does not cover any other claim conditions such as :
- Damage or defects caused by impact with any material or object including a (PADDLE).
- Damage or defects caused by, collisions, abuse, misuse or accidental damage.
- Damage or defects caused by transport, loading, unloading, dropping, out of water handling or similar.
- Damage or defects caused by exposure to temperatures over 40 and under 0 degrees Celsius.
- Damage or defects caused by nature, such as earthquake, fires etc.
- Damage or defects caused by alterations or modifications.
- Damage or defects caused by repairs.
- Damage or defects caused by usage of the board after a claim is reported.
- Damage or defects caused by storage of the board in closed, damp conditions.
- Damage or defects caused by riding in shallow water: as shallow as 1m deep.
- Damage or defect caused by big waves or shorebreaks.
Cleaning / Maintenance / Storage
- Rinse with soft water every time you use the board.
- Do not store your board in a car parked in high temperature environment.
- Bright color will fade when subjected to prolonged sunlight exposure (This is not covered under warranty). To protect your board from ultraviolet rays of sunlight, store your Lokahi board in a board bag when not in use.
- Clean only with soap and water.
- Stand Up Paddle are extreme sports. As such, there is potential of serious injury or death. Only strong swimmers over the age of 12 years should participate.
- Use of a PDF and head protection is required. You should consult your physician regarding your physical condition before these or any other strenuous sport.
- If you are not willing to accept these risks, do not ride a SUP.
Please contact us at any time with questions regarding any of our product
ANY QUESTION ?
> By phone : (+33) 2 96 79 27 27
From 9:00am to 6:00pm
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